Reference

What You Agree to When You Use hy bazi

These terms set out the rules for your account — how deposits via bKash, Nagad, and Rocket work, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessOne account per personSubject to change with notice
hy bazi What You Agree to When You Use hy bazi
ACCOUNT CONDUCT

Rules That Keep Your Account in Good Standing

Your account is personal — it cannot be shared, transferred, or used by anyone other than you. We verify identity at the withdrawal stage using the wallet details linked to your account, so the name on your bKash, Nagad, or Rocket account must match your registered profile. Accounts found to be duplicated or misused are suspended pending review. These steps protect your balance as much as they protect the platform.

One Account Rule

Each person may hold one active account. Opening a second account — even under a different wallet number — breaches these terms and triggers a review.

Wallet Verification

Your withdrawal wallet must match the name on your account. We check this before processing any payout to your bKash, Nagad, or Rocket number.

Account Security

Keep your login credentials private. If you suspect unauthorised access, contact support immediately so we can lock the account and investigate.

Term Updates

We notify you of material changes via your registered contact. Continuing to use your account after the notice period means you accept the revised terms.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about your account or a transaction, our support team handles queries through the channels below. We aim to respond to account and terms queries within one business day. For wallet-related disputes involving bKash, Nagad, or Rocket, have your transaction reference ready when you contact us.

Live Chat Open the chat window from your account dashboard for the quickest response on terms or account questions.
Email Support Send detailed queries or formal concerns to our support address — include your account ID and the relevant transaction reference.
Help Centre Our help centre covers common terms questions, account rules, and wallet deposit steps without needing to contact the team directly.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and what these terms actually mean for your day-to-day use of the platform.

Access depends on your local law and eligible region. If online casino activity is permitted where you are, these terms govern your account. Check your local regulations before opening an account.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account breaches these terms and may result in your account being suspended.

We post the updated version here and notify you via your registered contact. If you continue using your account after the notice period, that counts as acceptance of the new terms.

Contact support via live chat or email with your account ID and a closure request. We process closures after confirming your identity and settling any pending wallet transactions.

The conflicting part does not apply to you — the rest of the terms remain in force. We do not override local law; access is only for regions where it is permitted.

Reach our support team via live chat or email with your transaction reference from your bKash, Nagad, or Rocket app. We review wallet disputes and respond within one business day.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.